6924 (24th Jan 2024) Recruitment Drive for Tech Mahindra Ltd | Hiring for “Customer Support Advisor” as Freshers | Drive Organized by VibrantMinds Technologies Pvt Ltd | Approx. Package: Upto Rs. 2,47,000/- to Rs. 4,50,000/- Per Annum

January 24, 2024
Application deadline closed.

Job Description

6924 (24th Jan 2024) Recruitment Drive for Tech Mahindra Ltd | Hiring for “Customer Support Advisor” as Freshers | Drive Organized by VibrantMinds Technologies Pvt Ltd | Approx. Package: Upto Rs. 2,47,000/- to Rs. 4,50,000/- Per Annum

Greetings from VibrantMinds Technologies Pvt Ltd – A Campus Recruitment, Online Assessment & IT Training Solutions Company

NOTE: This Recruitment drive is exclusively for VibrantMinds candidates ONLY, others kindly don’t apply!

Company Name: Tech Mahindra Ltd

Position: Customer Support Advisor

Experience: Freshers

Approx. Package: Upto Rs. 2,47,000/- to Rs. 4,50,000/- Per Annum

Job Location: Pune

Job Type: Full time

Shift: UK Rotational Shift

Educational Criteria: 

  • BE/BTech/BCA/BCS/BSC/MCA/MCS/MSC(CS/IT ONLY)
  • Pass Out Year – 2021/2022/2023 ONLY
  • No Percentage Criteria

Job Description:

  • Accurately listen to, record and respond to customer communications
  • Direct incoming customer queries to the advice or service that will best meet their needs
  • Work with order systems to solve problems and reach satisfactory conclusions
  • Work quickly and efficiently and within company guidelines
  • Communicate in a friendly and professional manner with customers and internal departments
  • Upsell products or services as appropriate

Requirements:

  • Excellent and persuasive communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Empathy and a customer-centric mind-set
  • Good organizational and time management skills
  • Proficiency in customer relationship management (CRM) software and other relevant tools
  • Previous experience in customer service and outbound sales or a related field is preferred
  • Broad knowledge of IT products, services and terminology

Deadline to Apply: Thursday, 25th Jan 2024 till 10:00 AM (The profiles won’t be considered after the deadlines)

How to Apply: Click on the APPLY NOW Button Mentioned at the Top right Corner

Regards,

VibrantMinds Technologies Pvt Ltd

Visit us: www.vibrantmindstech.com | 9503579517 |

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Pune: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058